TERMS AND CONDITIONS OF THE VEHICLE RENTAL AGREEMENT

GENERAL RENTAL CONDITIONS

This document sets forth the terms and conditions governing the contractual relationship between A. TURBO RENT A CAR S.L. (hereinafter, “Turbo” or the “lessor”) and the paying client (hereinafter, the “lessee”). By signing the rental agreement, the lessee expressly accepts all the clauses contained therein.

1. OBJECT OF THE CONTRACT

This contract governs the rental of the vehicle described in the specific terms of the agreement, without a driver, for the private transport of passengers and their luggage, in compliance with all the general conditions set forth herein. The lessee is responsible for keeping a visible copy of this contract in the vehicle at all times.

2. DATA PROTECTION

The lessee’s personal data will be processed by Turbo for the purpose of managing the vehicle rental and sending commercial information about products or services that may be of interest. The legal basis for the data processing is the contractual relationship and the legitimate interest of the company. Data will not be disclosed to third parties except under legal obligation. The lessee has the right to access, rectify, and erase their data, as well as to exercise other rights recognized by current regulations.

3. RENTAL PERIOD

The minimum rental period is 24 hours, and the maximum period will be determined in the Contract. Rental days are calculated in 24-hour periods. Failure to adhere to the rental period stipulated in the contract entitles the lessor to charge the rental fee from the end of the contract until the vehicle’s return, according to the current rate, plus mileage, damages, and a penalty for any economic harm caused. This charge will accrue daily from the date the Check-In should have taken place until the vehicle is returned or recovered and prepared. If the lessee abandons the vehicle, in addition to the aforementioned, they will be charged a recovery fee plus any and all costs associated with said recovery. If the Check-In is completed prior to the end of the rental period, no refund or repayment will be made to the lessee for any portion of the amount agreed in the contract, as early return is regarded as a unilateral termination by the lessee. Should the lessee breach any of the points set forth in these general or specific terms of the contract, the lessor reserves the right to repossess the vehicle at any time, with the option to claim damages. Check-Out and Check-In will be conducted at the Turbo facilities where the contract was signed, within the timelines and conditions stipulated in the contract’s specific terms. Turbo allows the lessee to perform the vehicle’s Check-In and Check-Out at different Turbo facilities, provided there is prior agreement, subject to an additional charge. If the lessee parks or abandons the vehicle at a location different from the one expressly agreed upon in this contract—this includes but is not limited to hotels, private villas, airport parking lots, or any other unauthorized location—the lessor is entitled to impose on the lessee a penalty proportionate to the actual economic harm suffered, without prejudice to any legal actions that may correspond.

3.1. EXTENSION OF THE CONTRACT

The lessee must inform Turbo in person at one of our Stores at any time before the end of the originally agreed rental period. The minimum period to extend a contract is at least 24 hours, and it can be further extended in accordance with the specific conditions of the contract and the type of vehicle hired, provided there is availability. If the lessee wishes to keep the vehicle for longer than initially agreed, they undertake to first obtain the lessor’s explicit authorization and immediately pay any additional deposit for that extension. The price for the extended rental period will be set according to the current rates published on Turbo’s website, at Turbo facilities, or by any other means considered appropriate by Turbo. Under no circumstances will the initial contract price serve for an extension. The lessor reserves the right to refuse extension requests on operational grounds. Using the vehicle once the rental period or its extension has ended will be considered unauthorized use under Clause 9 of this contract, and the lessor may file a report for misappropriation.

Once the contractual relationship between the lessee and the lessor has ended, the lessee shall be responsible for 100% of the payment for any repairs and expenses incurred by the vehicle.

4. DRIVER(S)

The lessee and any additional drivers must be at least 18 years of age. They are required to present a valid European ID (DNI) or passport and a valid driver’s license, both of which must be physically presented, legible, in good condition, and accepted under Spanish law during the entire rental period. Photographic images or photocopies of these documents are not accepted. Driver’s licenses from EU or EEA (Iceland, Liechtenstein, and Norway) citizens are valid in Spain. Licenses issued in third countries will be accepted if they meet the requirements set out in Article 21 of the General Driver Regulations, provided the license is valid and the holder meets Spain’s minimum age requirements for the corresponding Spanish license. In all other cases, an international driving permit must be presented along with the valid license issued by the country of origin. It is the lessee’s responsibility to verify whether their driver’s license is valid in Spanish territory. Electronic or digital driving licenses will be accepted only in the official DGT application. Only the persons identified and authorized by Turbo in the rental agreement and/or any appendices thereto are permitted to drive the Vehicle. Breach of this condition will result in legal action by Turbo, and the named lessee may be held liable.

Young or novice drivers, aged between 18 and 26 years old and holding a valid driver’s license, are permitted to rent a vehicle from our company and enjoy the same freedom and convenience as older drivers. Renting vehicles is only permitted for individuals with more than 3 years of driving experience.

5. VEHICLE ACCESSORIES

The lessee receives the vehicle with all necessary documentation, convertible tops, chargers, helmets, locks, etc., as well as the vehicle key. The lessee must check these accessories at the time the vehicle is delivered at the start of the rental and must inform the Store before departure of any issue. The lessee agrees to return these accessories in the same condition in which they were received. If the lessee fails to return or returns damaged accessories at the end of the rental agreement, the lessee shall pay for the value of the accessories not returned or that have been damaged.

5.1. CHILD SEATS

If minors with a height of 135 cm or less are to be transported, the lessee must provide approved child restraint systems. It is the lessee’s responsibility to ensure their correct installation in the rented vehicle and their proper use. The lessor assumes no liability for personal and/or material damages, whether direct or indirect, resulting from the lessee’s installation, lack of verification, and/or incorrect use of the restraint system. Loss and/or breakage are not covered under any of our coverage plans.

6. VEHICLE CLEANLINESS AND CONDITION

The lessee receives the vehicle in perfect condition and must keep it in good condition, with no interior or exterior modifications allowed. Any modification will be reversed at the lessee’s expense, along with any damages or losses arising from such modifications. The lessee must return the vehicle in a reasonably clean condition, both inside and out. If the vehicle is returned in such a condition that an extraordinary cleaning or drying is required, an additional cleaning fee will be charged. It is mandatory to always park convertible vehicles with the top closed.

7. PERSONAL ITEMS

The lessee is responsible for any personal items left in the vehicle. In the event of theft, robbery, accident, or incident, Turbo will not be liable for damage or loss to transported or stolen items.

The lessee must remove all personal items from the vehicle upon its return. The lessor accepts no responsibility for any object found in the vehicle. Nonetheless, any object found can be sent to the lessee upon express written request. In such a case, the lessor will charge an administration fee for shipping the items, in addition to postage costs, which will be borne in full by the lessee.

8. INSURANCE AND COVERAGES

At the time of reservation, depending on the chosen rate, one of the following options applies:

Standard Coverage: A deductible (franchise) is paid at the start of the contract. It covers civil and criminal liability towards third parties, including the occupants of the vehicle. It has a limit of 150 km per day. Roadside assistance is limited to cases of mechanical breakdown. An issue is not considered a breakdown if caused by the lessee’s negligence.

Extended Coverage: A security deposit is paid at the start of the contract. It covers the same risks as Standard Coverage and additionally covers damage protection for the bodywork (hood, doors, roof, bumpers, fenders, trunk, and side panels) and full roadside assistance: assistance in case of breakdown or accident. An issue is not considered a breakdown if caused by the lessee’s negligence.

Premium Coverage: A reduced security deposit is paid at the start of the contract. It covers the same risks as Extended Coverage, plus protection for glass, locks, headlights, and tire punctures, unlimited mileage, and full roadside assistance: assistance in case of breakdown or accident. An issue is not considered a breakdown if caused by the lessee’s negligence.

Photographic and video evidence documenting any pre-existing damage to the vehicle is attached as an appendix to this contract. Nevertheless, the lessee is advised to check the vehicle’s condition before the rental begins. If, upon Check-Out, new damage not previously recorded is discovered, it will be presumed to have occurred during the rental period. If the cost of these damages exceeds the franchise or deposit, and it is determined that the lessee has acted negligently, without authorization, or in violation of traffic safety regulations, the lessee may be held liable for the total amount of the damages. With Standard and Extended Coverage, an additional charge applies for excess mileage. With any coverage option, an excess mileage charge will be applied if the vehicle is used after the rental contract has ended.

None of the detailed coverages include the following services or damages to the vehicle related to: structural elements; the vehicle’s undercarriage (the underside of the body), rims or wheel covers, interior or exterior equipment. Depending on the coverage chosen by the lessee, a roadside assistance fee may also be applied. None of the coverage options include damage or loss of the vehicle’s keys, nor damage caused by improper or negligent use by the lessee (for example, clutch damage, damage to convertible tops or removable roofs, locks, etc.). None of the coverage options cover damage to the insured vehicle resulting from natural disasters or catastrophic events (such as hailstorms, strong winds, etc.), terrorism, riots, civil disturbances, actions by law enforcement, negligence by the lessee, abandonment, accidents or immobilization of the vehicle arising from crimes or infractions committed with it, or any other activity indicated in Clause 9. These damages and related services are at the lessee’s expense. Coverage does not protect personal belongings left, kept, or transported in the vehicle.

None of the coverage options include potential theft of the vehicle. In that case, the lessee is responsible for filing a police report. Failure to do so may result in the lessor charging the full replacement cost of the vehicle. If the vehicle is stolen or vandalized, the lessor is not obligated to provide a replacement vehicle to the lessee, without prejudice to any rights and obligations set forth in this contract. In the event of an accident or breakdown, assistance is available from 9:00 a.m. to 8:00 p.m. Outside these hours, the lessee is responsible for the vehicle until able to contact the company. The lessee must immediately report any accident or breakdown affecting the vehicle, without omission, and follow the lessor’s instructions for managing and resolving the situation.

9. UNAUTHORIZED USE OF THE VEHICLE